Q
Are you a manufacturer or a trading company?
We are a 100% source manufacturer. We own a 30,000 m² modern factory with an annual production capacity of 500,000 m². We warmly welcome you to inspect our factory via video call or visit us in person.
Q
Can you customize windows and doors according to my project sizes and designs?
Absolutely. We specialize in OEM & ODM for global projects. Just send us your floor plans or specific measurements, and our engineering team will provide a Free 3D Design & Shop Drawing within 24 hours. RAL/Pantone customized colors are also supported.
Q
What kind of packaging do you use to ensure safe transportation?
We use Export-Standard Safe Packaging to guarantee zero damage. Inside, we apply protective film and shockproof EPE foam. Outside, we pack the products in fully sealed, non-fumigation plywood crates. Your glass and frames are 100% safe with us.
Q
How do you guarantee the quality and energy efficiency of your products?
We use high-precision 6063-T5 aluminium profiles and premium PA66 thermal break nylon strips. This multi-cavity structure provides excellent sound insulation, heat preservation, and wind resistance, significantly reducing your HVAC energy costs.
Q
What is your standard production lead time?
For standard configurations and colors, the lead time is about 15-25 days after the deposit is received and shop drawings are confirmed. For special customized colors or large-volume project orders, it takes around 30-35 days.
Q
What kind of quality warranty do you provide?
We offer a 10-year warranty for our aluminium profiles and a 5-year warranty for hardware accessories. If any quality defects occur within the warranty period under normal use, we will provide replacement parts free of charge.
